Thanks for visiting this page. I hope that you enjoyed the presentation, and found value in this. Below are a set of resources that will help in learning more about some of the topics I shared, specifically around people and process management. All links below are sanitized, and have no referral links in which I profit from. ## Resources * Getting started with ChatOps? Take a look at [Rundeck](http://rundeck.org) * Want to learn more about Deming and the PDCA (Plan, Do, Check, Act) cycle? Check out: * [http://www.amazon.com/Out-Crisis-W-Edwards-Deming-ebook/dp/B00653KTES/ref=sr_1_3?ie=UTF8&qid=1413995603&sr=8-3&keywords=Deming+Cycle](http://www.amazon.com/Out-Crisis-W-Edwards-Deming-ebook/dp/B00653KTES/ref=sr_1_3?ie=UTF8&qid=1413995603&sr=8-3&keywords=Deming+Cycle) ## Contact If you'd like to contact me, please feel free to reach out to me in the following places: * Twitter: @jfryman * email: james@fryman.io * IRC: freenode/jfryman