Thanks for visiting this page. I hope that you enjoyed the presentation, and found value in this. Below are a set of resources that will help in learning more about some of the topics I shared, specifically around people and process management.

All links below are sanitized, and have no referral links in which I profit from.

## Resources

* Getting started with ChatOps? Take a look at [Rundeck](http://rundeck.org)
  * What even is ChatOps? Check out this [talk by Mark Imbriaco](https://www.youtube.com/watch?v=pCVvYCjvoZI)
* Want to learn more about Deming and the [PDCA (Plan, Do, Check, Act) cycle](http://www.amazon.com/Out-Crisis-W-Edwards-Deming-ebook/dp/B00653KTES/ref=sr_1_3?ie=UTF8&qid=1413995603&sr=8-3&keywords=Deming+Cycle)
* Just getting started with ChatOps? [Learn some People Integration tips](http://puppetlabs.com/blog/really-building-data-driven-infrastructure)
* Learn more about [Conway's Law](http://tinyurl.com/conwayslaw)
* Not sure where to start with Graphing? Check out these projects:
  * [Dashing](https://shopify.github.io/dashing/)
  * [Graphite](http://graphite.wikidot.com)
  * [OpenTSDB](http://opentsdb.net)
* Don't be stuck with bad processes or playbooks. Take a look at:
  * Making good playbooks: [The Checklist Manifesto](http://www.amazon.com/Checklist-Manifesto-How-Things-Right-ebook/dp/B0030V0PEW/ref=sr_1_1?ie=UTF8&qid=1413997404&sr=8-1&keywords=The+checklist+manifesto)
  * Making good processes: [Lean Pocket Toolbook](http://www.amazon.com/The-Lean-Sigma-Pocket-Toolbook/dp/0071441190/ref=sr_1_6?ie=UTF8&qid=1414099552&sr=8-6&keywords=LEAN+IT)

## Contact

If you'd like to contact me, please feel free to reach out to me in the following places:

* Twitter: @jfryman
* email: james@fryman.io
* IRC: freenode/jfryman